When your order arrives will depend on the delivery method you choose. If delivering to the UK, you have 3 options: - Royal Mail Special Next Day Delivery Guaranteed by 1 pm. - Royal Mail 1-2 Working Days. - Royal Mail 3-5 Working Days. If delivering to outside of the UK, we have 2 options for you: - Royal Mail International 7-10 Working Days - UPS Express 1-3 Working Days
The Royal Mail Special Next Day, Royal Mail International, and UPS Express methods require a signature upon delivery. The Royal Mail 1-2 Working Days, and Royal Mail 3-5 Working Days methods do not require a signature upon delivery. All methods come with a tracking number.
You can use your unique tracking number to track the progress and estimated arrival date of your order. Alternatively, you can contact us and our helpful customer service can help you to track your order for you. To help us locate your order, have your 8-digit order reference number to hand.
You can track your order using the unique tracking number you’re given when your order has been dispatched from our warehouse. Please visit our delivery page to enter your tracking number.
The delivery company will leave a calling card which you can call back to arrange delivery for an alternative day. The delivery company will try to attempt delivery the next day as well.
We offer a wide variety of payment option to suit your needs. You can pay by Credit/Debit Card, PayPal, Bank Transfer, PayPoint (pay by cash), and cheque.
Yes, if you feel more comfortable speaking to someone over the phone to place your order or to ask for information then please do so. This way you can put your mind at rest knowing that there is an actual human processing your order and can help you if you have any issues.